Privacy Policy
Last updated: November 15, 2024 | Raven Boats Mobile App
This Privacy Notice for Raven Consultants LLC describes how we process your personal information when you:
- Use our mobile application (Raven Boats)
- View boats and yachts in the app
- Fill out forms for personalized quotations
Questions? Contact us at operations@ravenconsultants.org.
SUMMARY OF KEY POINTS
- What personal information do we process? Name, email, address, country, phone number voluntarily provided.
- Sensitive information? We do not process sensitive personal information.
- How do we process? To send quotations, provide services, communication, security, and fraud prevention.
- With whom do we share? Limited third parties under specific conditions.
- Your rights? Depending on location, you may have certain privacy rights.
TABLE OF CONTENTS
- What Information Do We Collect?
- How Do We Process Your Information?
- What Legal Bases Do We Rely On?
- When and With Whom Do We Share?
- How Long Do We Keep Your Information?
- Do We Collect Information from Minors?
- What Are Your Privacy Rights?
- Do-Not-Track Features
- United States Privacy Rights
- Other Regions Privacy Rights
- Updates to This Notice
- Contact Us
- Review, Update, or Delete Data
1. WHAT INFORMATION DO WE COLLECT?
In Short: We collect personal information you voluntarily provide.
We collect information when you fill out forms for personalized quotations. This may include:
- Name
- Phone numbers
- Email addresses
- Mailing addresses
- Country
All personal information must be true, complete, and accurate. We do not process sensitive information.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: To provide services, communicate, ensure security, and comply with law.
- Send automated personalized emails with quotations
- Fulfill and manage orders, payments, returns
- Security and fraud prevention
- Comply with legal obligations
3. WHAT LEGAL BASES DO WE RELY ON?
In Short: We process information when we have a valid legal reason.
If you are in the EU or UK, we rely on:
- Consent: Permission to use your information for quotations
- Performance of Contract: Fulfilling obligations like sending quotations
- Legal Obligations: Complying with legal regulations
4. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?
In Short: We process your information on secure servers to generate quotation PDFs sent via email.
- Business Transfers: During mergers or asset sales under appropriate safeguards
- Quotation Processing: Voluntarily provided information processed securely for PDF quotations
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: Up to 90 days, unless required by law.
We retain information for 90 days to provide services and comply with obligations. After 90 days, your information is deleted unless legal or operational reasons require longer retention.
6. DO WE COLLECT INFORMATION FROM MINORS?
In Short: No, we do not knowingly collect data from children under 13.
If we learn we've collected information from children under 13 without parental consent, we will delete it promptly.
7. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or delete your information by contacting us.
Depending on your location, you may have the right to request access, correction, deletion, or restriction of your personal information.
8. CONTROLS FOR DO-NOT-TRACK FEATURES
In Short: We do not track you, so DNT signals are not actively responded to.
9. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, California residents have CCPA rights including access, deletion, and opt-out.
10. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, EEA residents may lodge complaints with supervisory authorities.
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we update this notice to reflect changes in practices or regulations.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
Email: operations@ravenconsultants.org
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?
Contact us using the email above to access, correct, update, or delete your personal information.